SORNELVIA Money Back Guarantee Policy

At SORNELVIA, we are committed to ensuring customer satisfaction with every purchase. Our Money Back Guarantee policy provides you with peace of mind, allowing you to shop with confidence and security.

Eligibility for Refunds

To qualify for a refund under our Money Back Guarantee, the following conditions must be met:

• The request for a refund must be submitted within 30 days of the purchase date.
• The product must be in its original condition, unused, and with all original packaging and accessories.
• A valid proof of purchase from SORNELVIA must be provided.

Non-Refundable Items

Certain items are non-refundable, including:

• Items marked as non-returnable or final sale at the time of purchase.
• Customized or personalized products.
• Gift cards and downloadable software products.

Refund Process

To initiate a refund, please contact SORNELVIA Customer Service at [email protected] or call us at (555) 123-4567. Please provide your order number and details of the item you wish to return. Our team will guide you through the return process.

Processing Time

Once your return is received and inspected, SORNELVIA will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Additional Information

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For more information, please visit the SORNELVIA website or contact our customer support team.

Thank you for choosing SORNELVIA. We appreciate your business and look forward to serving you.